Case studies
The State of Matter.

Birthday Capsule
custom booklets & digital profiles for anniversaries

A printed booklet & digital profile showcasing the journey through life of your close ones. It combines interesting facts, historical data and personal photographs in 38 special pages. Perfect for any birthday. An an app to personalise & automate the entire order process.

Industry

Specialty gifts

Timeline

June 2020 - Present

Every project has a purpose...

Each person represents a new story, waiting to be celebrated.

That's what inspired us to create unique, personalised gifts, that could share such stories in both digital & print.

With Birthday Capsule, we wanted to extend our existing concept and create a booklet that celebrates all the special moments in one’s life through historical facts, cherished photographs and fun age-related tips.

We packed into one product so many fun facts: the recipient’s Mayan name, their age on other planets, the total count of candles blown each anniversary, breaths or heartbeats to this age, years slept, achievements, the price of a cinema ticket in the birthyear and many, many more.

Birthday Capsule was a brand new product. While other types of personalised booklets existed back in 2020, they were nowhere near the level of creativity, flexibility and personalisation we were aiming for. And none aimed at birthdays.

...which requires a unique approach.

We had already reached product market fit with our Romance Capsule product, so for this one we directly built the full-fledged app you can see through these images.

The system was architected for our own & tailored business needs, with growth in mind. Every database column, backend method or application component was built to allow future expansion and to require minimum refactoring.

Over time, we ended up with a solution able to:

  • accept orders fully personalised online, based on the “what you see is what you get” principle

  • display a tailored online profile, packed with even more birthday related facts than in the booklet

  • process content dynamically, based on customer preferences

  • deliver relevant notifications to customers: ‘continue your order’, ‘here’s your shipment tracking code’ and more

  • track customers at different moments in their journey and provide meaningful business insights

  • facilitate the same user experience across multiple countries and languages

  • support marketing and ad campaigns

  • accept various payment methods

  • generate invoices based on settled orders and transfer data to accounting

  • publish time-based announcements or notices

We’ve deployed the application live in the beginning of 2021. Since then, it has received constant updates, both from a technical and also a content perspective.

We’ve built this solution for customers aged 18 - 55, with an interest in personalised gifts, looking to celebrate special moments with their close ones and to store their memories in an everlasting format. The booklet is fit for any recipient aged 0 - 110 years old.

Key metrics

booklets personalised
2.430+
transactional e-mails
3.682+
customer journey notifications
7
countries in service
3
languages available
3
multi-currency payment methods
6

Achievements

  • The project started from Laravel v6.0 and got maintained in time all the way to Laravel v10.

    tech
  • Developed the customer facing application in full.

    code
  • Implemented integrations with several 3rd party systems.

    code
  • The business increased its revenue 7-fold in the first year since revamping the solution to this version.

    growth
  • Implemented client-side tracking of core events for Google, Meta & TikTok.

    marketing
  • Built a custom back-office ERP system powered by Laravel Nova.

    product
  • Defined the CI/CD pipeline with Github Actions.

    tech
  • Developed the payment mechanism based on Stripe.

    code
  • Tailored multiple e-mail notifications around the user journey.

    product
  • Implemented multiple dashboards for ecommerce tracking, insights & analytics.

    product
The personalization of Birthday Capsule, next milestones

The personalization of Birthday Capsule, next milestones

Special events in the life of the recipient

Special events in the life of the recipient

QR code preview

QR code preview

The order confirmation screen

The order confirmation screen

The next functions got packed into one tool

customers can add up to 14 photos in an order

visual photo editor with support for 3 layouts

complete online booklet personalisation

interesting & fun facts based on the anniversary date

digital profile available with the printed booklet

multiple cash & digital payment methods available

choice of product add-ons on top of the order

delivery at shipping address or pickup point

support for product- and locale-based discount codes

tailored ERP system for back-office, production & logistics

integration into proprietary invoicing system

translated and localised for 3 countries

...and the technologies that enabled it

Laravel Laravel
Vue Vue
jQuery jQuery
Github Github
Stripe Stripe
Sentry Sentry
Mailchimp Mailchimp
Adobe Creative Cloud Adobe Creative Cloud
Google Tag Manager Google Tag Manager
Google Analytics Google Analytics

Do you want to see the application?

Visit project

Talking legal

In order to comply with the European compliance regulations and the data protection component required for businesses, we have conducted or engaged the tool in several data privacy & protection activities.

Cookies

Coordinated and implemented the cookie consent management, kept under active maintenance together with the cookie policy.

Policies

Created and performed ongoing adjustments of relevant documentation, such as the terms & conditions and privacy policy.